Better care

We provide care services funded by private individuals, Social Services, NHS and other private bodies. Leaf Care’s senior team have been working in the social care sector for more than 40 years and we have a wealth of experience in providing health and social care services.

Leaf Care Services provides care services to over 300 people and has a team of over 200 employees. We provide community care services, live in care services, residential care services and specialist training in the health and social care sector including Apprenticeship training to our employees and to outside organisations.

We listen to what people have to say and adapt. We work with Social Services, the NHS and private individuals and we continue to meet the high standards of care delivery. We embrace change and encourage feedback from our customers, clients and families we support. We listen to what people have to say and we make sure that our service continually improves. We work with Social Services, the Health Authorities and Care Quality Commission to ensure we continue to meet the standards and continue to keep ahead of any changes that are required. We embrace change and encourage feedback from the people who use our services.

Mission

Our mission is to provide high quality care services, maintaining excellence across all aspects of our business; leading innovation and development.

Vision

We seek to be the No.1 care provider in the UK for our customers, our staff and our local authority partners.

Values

› We promote an enthusiastic, energetic culture where people take pride in their work and in our company.

› We encourage innovation, creativity and excellence to instill confidence and trust through knowledge and expertise.

› We adopt a transparent and professional approach, understanding the level of sensitivity required in the nature of our work.

› We constantly seek to improve through training and encourage personal development throughout the team.

› We work hard and ensure that processes provide value to the customer and efficiency to the business.

› We are experts and leaders in Health and Social Care Services

Our Policies

Complaints Policy

Modern Slavery

Cookies Policy

Privacy Notice

Equality Policy

Safeguarding

Our History

Established in 2010, Leaf Care Services has grown to be a recognized quality care provider in East Anglia.

The Leaf Care Services Team

Founder

Our founder Christen McDonnell is a senior manager in social care and health services. She is a qualified social worker and health and social care manager and has a background in front-line social services, community projects, health services, training services and working in multi-agency teams.

The Registered Manager

We are pleased to introduce Chantelle McCabe as the Registered Manager of Leaf Care Services. Chantelle brings many years of experience in senior leadership roles within home care, including working at regional director level. After supporting services at a strategic level, Chantelle chose to return to the front line of care, where she can be closer to people and make a real, positive difference every day. She is passionate about creating a service that is safe, caring, responsive, and truly well led — one where people feel listened to, respected, and supported, and where staff feel valued, confident, and proud of the care they provide. Chantelle leads by example, with a hands-on and open approach, ensuring Leaf Care Services is built on strong values, clear leadership, and a genuine commitment to high-quality, person-centred care.

Regulated Services

Leaf Care Services works to high standards and are registered with the Care Quality Commission in England.

We are accredited to work with Local Authorities, NHS Primary and Foundation Care Trusts, and provide care services to people who fund their own care, we work with private individuals, specialist social workers and solicitors. Leaf Care Services undergoes regular internal and external inspections to ensure the highest standards are maintained at all times.